Lucky Days Casino Terms & Conditions

These Terms and Conditions govern access to and use of Lucky Days Casino, including the website, casino games, promotional offers, payment services, and related features available to customers in Canada. By creating an account or using the services, you confirm that you have read and understood these terms.

Please review these terms carefully before registering. If you do not agree with any provision, you must not create an account or continue using Lucky Days Casino.

Acceptance of Terms

These Terms and Conditions form a binding agreement between you and Lucky Days Casino. They apply to every visit, account activity, transaction, game session, promotion, and other use of the platform.

Additional rules may apply to particular games, payment methods, bonuses, or promotional campaigns. Where such rules are published, they form part of these terms. If a specific promotion has different conditions, those conditions will apply to that promotion to the extent of any inconsistency.

Eligibility

Lucky Days Casino is available only to individuals who are at least 18 years old and legally permitted to use online casino services in their place of residence. You are responsible for checking whether online gambling is permitted where you live.

You must not access the platform if you are located in a territory where its services are restricted or prohibited. Lucky Days Casino may refuse registration or restrict access where eligibility cannot be confirmed.

Account Registration

You may create only one personal account unless Lucky Days Casino gives you written permission otherwise. All registration details must be accurate, complete, and kept up to date. You must not register using another person's identity, payment details, or personal information.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account. Notify Lucky Days Casino promptly if you suspect unauthorised access, a lost password, or any other security issue. Do not allow another person to use your account.

An account may not be sold, transferred, assigned, or used as security. Any account opened in breach of these terms may be closed and associated transactions may be reviewed.

Verification

Lucky Days Casino may request documents or information to confirm your identity, age, address, payment ownership, or other account details. Verification can be requested at registration, before a withdrawal, during an account review, or whenever reasonably necessary.

Documents must be genuine, current, legible, and supplied through the approved process. Delays in providing requested information may delay account services or payments. If information cannot be verified, Lucky Days Casino may suspend the account, cancel relevant transactions, or take other action permitted under these terms.

Deposits

Deposits must be made using a payment method registered in your name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without prior approval.

You should confirm the amount and payment method before completing a deposit. Funds normally become available after the payment provider has approved and processed the transaction. Lucky Days Casino is not responsible for delays, declines, reversals, or fees imposed by a bank, card issuer, wallet provider, or other third party.

Deposited funds are intended for gaming activity. Lucky Days Casino may review transactions that appear irregular, fraudulent, or inconsistent with these terms. Minimum and maximum deposit limits may apply and can vary by payment method, account status, or other operational factors.

Withdrawals

Withdrawal requests are processed after any required verification and account checks have been completed. Lucky Days Casino may return funds through the original payment method where practical, or use another method available to the account holder.

You must provide accurate payment information and comply with any applicable transaction limits. Processing times can vary depending on the chosen method and external financial institutions. Any displayed processing estimate is an indication rather than a guarantee.

Before a withdrawal is approved, Lucky Days Casino may deduct unsettled fees, reverse invalid bonuses, or address unresolved payment issues. Withdrawals may be cancelled or delayed where there are reasonable grounds to investigate fraud, misuse, duplicate accounts, or a breach of these terms.

Bonuses

Promotional bonuses, free spins, rewards, and other offers are subject to the specific terms displayed with the relevant offer. These terms may include eligibility requirements, activation steps, expiry dates, wagering conditions, game restrictions, maximum winnings, and withdrawal limits.

Unless stated otherwise, promotional benefits are intended for one person, household, device, or payment method. Lucky Days Casino may withdraw a promotion where it has been obtained by mistake, abuse, manipulation, or conduct that conflicts with the offer conditions.

Bonus balances and related winnings may be removed if the promotion is cancelled or the account is found to have breached its rules. You should check the complete offer conditions before accepting or using any bonus.

Acceptable Use

You must use Lucky Days Casino honestly, lawfully, and only for personal entertainment. You must follow the instructions presented on the platform and use the services in a way that does not interfere with other customers or the operation of the website.

• Provide truthful information and maintain accurate account details.
• Use only payment methods that you are authorised to use.
• Protect your account credentials and notify the operator of suspected misuse.
• Respect technical, security, and promotional restrictions.
• Use the platform for genuine play rather than testing, disruption, or exploitation.

Prohibited Activities

The following activities are prohibited, whether attempted directly or through another person or service:

• Fraud, deception, identity misuse, money laundering, or use of unlawful funds.
• Creating or controlling multiple accounts without written approval.
• Collusion, coordinated play, chip dumping, or manipulation of game outcomes.
• Using bots, scripts, automated tools, or software designed to gain an unfair advantage.
• Exploiting errors, technical weaknesses, pricing mistakes, or promotional faults.
• Interfering with the website, bypassing security, or introducing malicious code.
• Using the account for commercial activity, resale, or access by another person.

Where prohibited conduct is identified, Lucky Days Casino may void affected activity, restrict access, retain relevant records, and take other appropriate action under these terms.

Intellectual Property

All content made available through Lucky Days Casino, including text, graphics, logos, software, layouts, game interfaces, and audiovisual material, is owned by or licensed to the operator or its suppliers. It is protected by applicable intellectual property rules.

You may access and use the content only for personal, non-commercial enjoyment of the services. You must not copy, modify, distribute, publish, reverse engineer, frame, extract, or commercially exploit any part of the platform without prior written permission.

Limitation of Liability

Lucky Days Casino aims to provide a reliable service but does not guarantee that the platform will always be available, uninterrupted, error-free, or compatible with every device or connection. Access may be affected by maintenance, technical faults, network conditions, or events outside reasonable control.

To the extent permitted by applicable law, Lucky Days Casino is not responsible for losses arising from unauthorised access caused by your failure to protect account credentials, inaccurate information, payment provider issues, device problems, or misuse of the services.

Nothing in these terms excludes responsibility that cannot legally be excluded. You remain responsible for deciding whether to use the services and for setting limits appropriate to your circumstances.

Account Suspension

Lucky Days Casino may suspend, restrict, or close an account where it reasonably believes that these terms have been breached, information is inaccurate, verification has failed, payment activity is irregular, or continued access presents a security or compliance concern.

During a review, deposits, withdrawals, bonuses, or gameplay may be temporarily restricted. Where an account is closed, any remaining balance will be assessed after applicable checks and deductions, subject to legal obligations and the outcome of the review.

Privacy

Lucky Days Casino collects and uses personal information to create and manage accounts, process payments, verify customers, provide support, operate games, prevent misuse, and meet applicable obligations. Information may be shared with service providers where necessary for these purposes.

You should provide only accurate information and notify Lucky Days Casino when your details change. Further information about data handling, cookies, retention, and customer rights may be provided in the platform's privacy materials.

Responsible Gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before playing, avoid wagering money needed for essential expenses, and take breaks from gaming.

Lucky Days Casino may provide account tools or support options such as deposit limits, time reminders, cooling-off periods, or self-exclusion, where available. You may contact customer support if gambling is becoming difficult to control or if you want information about available restrictions.

Do not gamble while intoxicated or under pressure from another person. If you believe your gambling may be harmful, stop using the account and seek assistance from an appropriate professional or support organisation in your area.

Amendments

Lucky Days Casino may update these Terms and Conditions to reflect changes to the services, payment methods, promotions, security measures, or operational requirements. The current version will be made available on the website.

Changes will apply from the stated effective date. Continuing to use the platform after an update means that you accept the revised terms. If you do not agree with a change, you must stop using the services and may request account assistance.

Contact Information

For questions about these Terms and Conditions, account access, verification, payments, or responsible gambling tools, contact Lucky Days Casino customer support at [email protected].

When contacting support, provide enough information for your request to be understood, but do not send passwords or complete payment credentials. Support may request additional details through a secure process to protect your account.

Last updated: 9 September 2026